PROFILE SUMMARY
A strong Level ATMs Technical & Management Professional, offering extensive experience across various ATM and Banking Technologies industries such as (Diebold -Nixdorf ,Wincor, Sigma , BS2 and bpc )
Lastly work as Freelancer consultant and business man , Khartoum, Sudan and doing general trading and marketing.
I associate with Al mutafi trading , establishing the ATM department (setup the business from scratch ).
Recognized by the top management Istinara MATC , Khartoum , Sudan for increasing the number of customers by 10 customers to reach approximately 40 % of market share of ATM in Sudan by selling 200 Diebold - Nixdorf ATMs and 600 units for ATMEYE I marketing bpc ATM Switch . Establishing the ATM Operations Department which increase the uptime percentage for the machines , Manage Istinara E Commerce Project .
In Alfa Trading Installing and configuring more than250 ATMs which belong to 14 Banks in Sudan. I manage project of migrate the ATMs from old national Host (S2M) to new national Host (campus) and use Agile testing methodology Upgrade the ATM software from NDX 1.4 to NDX XV 2.1, First implementation forATMEYE CCTV project in Sudan applying all scenarios in testing through Waterfall methodology . Support The company ERP System.
Computer Science
Provide consultation services for the banks includingATMs . ATMs solving critical issues. finding added values services in ATMs and electronic banking services any otherservices related to the Electronic Banking services and technologies .And doinggeneral trading and marketing as well
Managed the entire functions of business operationsfor Al mutaafi Trading which includedFinding ATM brand and signing thePartnership setting up the department, lead the team of approval andcertifying the machine from the Central Bank of Sudan (applying the all testingscenarios on the machine by using Agile methodology )and deploying the machinein the customer site as pilot project
· Developing business and participatein projects , adding more than 5 newproducts in the company .
· Success to promote the service ofreplacing old machines with new machines considering the value of old machinesin the prices .
· Adding 6 new Banks to our customerslist and increase the market share to reach 40% .
· Selling more than 200 ATMs .
· Selling 600 Units for the ATMEYE CCTV Surveillance and manage it is installation projectprocess .
· Manage Istinara E Commerce Project infirst stage .
· Establishing ATMs Operation Department .
· Success to increase the uptime of themachines by 60%
· Deploying the ATMEYE system inDifferent ATM brands successfully .
· Solving all issues and conflict withthe clients which create good relationship with the clients .
· Provide optimum solutions and advise forATM issues including SW and HW .
· Close the issue ticket on time .
· Deployment, Install of more than 250 Diebold ATMs for 14 banks .
· Migrate ATMs from old National host(S2M) to New one (Campus plus)
· Implement of ATM and ATMEYE CCTV system in Sudan for the first time .
· Upgrade ATM Network Software .
· Migrate FIB machines from old Host to Alaric Host .
· Overseeing all ATMs departmentactivities ( maintenance , ordering ATMs & spare parts , troubleshootingL1/L2 , installing- de- installing ATMs , upgrading models base on the Location , planning the stafftraining and evaluate them using KPIs )
Targeting Preventive maintenance Delivery and ensure the calls done on time
· Train the Team.
· Spare parts stock control .
· Company ERP Support , solving issuesof DATA CENTER and SQL database(basicand normal commands and Backup) .
· Participate in sales of ATMs .
Sales Certificate
