Responsible for:
Aligning individual performance expectations with organizational goals
Developing performance goals collaboratively with their direct reports
Ensuring that performance goals are clearly communicated and current
Providing fair, constructive, and timely feedback towards performance expectations and
goals
Providing assistance, guidance, and coaching support as needed
Ensuring that staff have professional development plans in place
Conducting performance evaluations according to established systems and policies
Managing incoming calls and customer service inquiries.
2. Generating sales leads that develop into new customers.
3. Identifying and assessing customers’ needs to achieve
satisfaction.
Improves operational quality results by studying, evaluating, and
recommending process re-design; implementing changes;
contributing information and opinion to unit design and modification
teams.
2. Maintains safe and healthy work environment by following and
enforcing standards and procedures.
3. Provides operational management information by collecting,
analyzing, and summarizing operating and engineering data and
trends.
4. Accomplishes engineering and organization mission by
completing related results as needed.
