Highly skilled,results-oriented IT professional with over 14 years of extensive experience inBusiness Analyst, Digital Transformation, Testing, Integration, SystemAdministration, Troubleshooting, Change Management using BMC Remedy and ProjectManagement using ITIL certification. Excellent organizational abilities toensure satisfaction of project needs while exceeding corporate standards.Strong ITIL Framework concepts. Display exceptional and analytical problemsolving, team building, leadership, technical and negotiation skills. Expert atdelivering outstanding interpersonal communication and conflict managementabilities. Highly innovative and effective in stringent circumstances.
