A professional interested in analysis, details and results oriented with proven experience in the implementation of banking and accounting operations, customer service, administrative processes and quality management .Committed and willing to accept challenges Adaptable to variables and working in a multi-tasking and multicultural environment Ability to think strategically, plan, organize, prioritize and manage time Effective communication methods High self-motivation with the ability to motivate others
* Assess the needs of customers and provide the necessaryinformation and response and interaction with their inquiries and complaints* Ensure the completion of daily transactions related tocustomer service with the speed and accuracy required with full adherence tostandards of service level.* Ensure the completion and updating of the database ofcustomers and save them in a way that ensures easy access.* To undertake the resolution of complex issues and transferthem to the competent authority if necessary and follow-up.* Contribute to the development of customer support strategiesand measures needed to apply best practices.* Contribute to the improvement and implementation ofinitiatives provided by customers in relation to the service.* View and explain the services of the Chamber to alldealers and explain the associated technologies.* Ensure the satisfaction of the needs of customers as muchas possible and cooperate with teams to raise the degree of saturation to thehighest level.* Interact with management in order to provide proactive andattractive services and adopt the implementation of various procedures toachieve efficiency in the delivery of services. * Prepare the necessary reports for management andstakeholders.
Supervising the accounts unit and following up the various financial operations
* Responsible to audit the movement of daily accounting entries and ensure their correctness and accuracy of introduction and make corrections necessary * Principal Officer of the Bank Account at the Central Bank (follow-up and preparation of bank reconciliation statement) * Follow-up of outstanding accounts (creditors - debtors – pending amounts - clearing documents) * Officer of the check clearing unit in the bank and the representative of the bank in the clearing room of the Central Bank
* Preparation of accounting entries and deported to thegeneral ledger* Adjust and follow up the treasury account* Adjust and follow up the bank account and prepare the Bankreconciliation statement* Sundry management* Adjust and control production and inventory* Controlling sales and collecting and depositing revenues
perform various types of accounting functions :
account receivable
account payable
managing cash
bank reconciliation
pay roll services
disbursement control
